555ww2 Privacy Policy

1 Introduction

This Privacy Policy is issued by 555ww2 ("the Platform", "we", "us", "our") and applies to all personal data collected from individuals ("you", "your", "the Player") who access or use the services available at 555ww2.app, including but not limited to account registration, sports betting, live casino games, slot games, bonus programmes, and customer support interactions.

By registering an account on 555ww2 or by using any feature of the Platform in any capacity, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection, use, and processing of your personal data as described herein. If you do not agree with the terms of this Privacy Policy, you must not use the Platform.

This Privacy Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated herein by reference. In the event of any conflict between this Privacy Policy and those documents on the subject of data processing, this Privacy Policy shall prevail.

2 Data Controller

For the purposes of this Privacy Policy, the data controller — the entity responsible for determining how and why your personal data is processed — is 555ww2, operating the Platform at https://555ww2.app.

If you have any questions or concerns about how your personal data is handled, or if you wish to exercise any of the rights described in Section 11 of this Policy, you may contact our Data Privacy team directly at the email address provided in Section 15. We will endeavour to respond to all privacy-related enquiries within 30 days of receipt.

3 Data We Collect

555ww2 collects the following categories of personal data from players. We collect only what is necessary for the purposes described in this Policy.

3.1 Identity & Contact Data

• Full legal name
• Date of birth
• Residential address (including city, district, and postcode)
• Email address
• Mobile phone number
• Government-issued identification number (e.g., National ID card, passport number)

3.2 Financial Data

• Payment method details (bKash number, Nagad number, Rocket number, Upay number, bank account details, card numbers where applicable)
• Transaction history, including deposit amounts, withdrawal amounts, dates, and statuses
• Bonus and promotional credit history
• Account balance and wagering activity

3.3 Technical & Usage Data

• IP address and approximate geographic location derived from IP
• Device type, operating system, browser type, and version
• Session duration, pages visited, and click-path data
• Game history, bet amounts, outcomes, and game session logs
• Login timestamps and failed login attempts

3.4 Communications Data

• Contents of messages sent to our customer support team via email
• Records of promotional communications you have opted into or out of
• Records of responsible gaming requests, self-exclusion applications, and account limit changes

3.5 Verification Documents

• Copies of identity documents submitted for KYC (Know Your Customer) verification
• Proof of address documentation
• Source of funds documentation, where required for anti-money laundering compliance

4 How We Collect Your Data

555ww2 collects personal data through the following means:

• Direct submission: Data you provide when registering your account, completing KYC verification, making deposits or withdrawals, contacting customer support, or responding to surveys or promotions.
• Automated technologies: Data collected automatically when you access the Platform, including cookies, web beacons, server logs, and similar tracking technologies (see Section 8 for further detail).
• Payment processors: Transaction confirmation and payment status data received from payment service providers including bKash, Nagad, Rocket, Upay, and banking partners.
• Identity verification partners: Data received from third-party KYC and identity verification service providers engaged by 555ww2 to verify the accuracy of the information you submit.
• Game providers: Game session data, bet histories, and outcome records received from our integrated game content providers including Evolution Gaming, Pragmatic Play, Microgaming, NetEnt, Spribe, and Ezugi.

5 How We Use Your Data

The table below summarises the primary purposes for which 555ww2 processes your personal data and the corresponding lawful basis for each purpose:

555ww2 will not use your personal data for any purpose other than those listed above without first obtaining your explicit consent, unless we are required to do so by applicable law.

6 Legal Basis for Processing

555ww2 processes your personal data only where a valid legal basis exists. The legal bases we rely upon are as follows:

• Contract performance: Processing is necessary to fulfil our contractual obligations to you under the Terms & Conditions, including operating your account, processing transactions, and delivering gaming services.
• Legal obligation: Processing is required to comply with applicable laws and regulations, including anti-money laundering requirements, age verification obligations, and responsible gaming duties.
• Legitimate interests: Processing is necessary for our legitimate business interests, including fraud prevention, platform security, and product development, provided these interests are not overridden by your rights and freedoms.
• Consent: For certain non-essential processing activities — in particular, direct marketing communications — we will ask for your explicit consent. You may withdraw consent at any time by contacting us at [email protected], though withdrawal of consent does not affect the lawfulness of processing conducted prior to withdrawal.

7 Data Sharing & Disclosure

555ww2 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data only in the following limited circumstances:

7.1 Service Providers

We engage trusted third-party service providers who process data on our behalf under strict contractual obligations. These include payment processing partners (bKash, Nagad, Rocket, Upay, banking institutions), KYC and identity verification providers, game content providers (Evolution Gaming, Pragmatic Play, Microgaming, NetEnt, Spribe, Ezugi), and cloud infrastructure and IT security providers. All such providers are required to process data solely on our documented instructions and to maintain appropriate security standards.

7.2 Legal & Regulatory Disclosure

We may disclose your personal data to law enforcement agencies, regulatory authorities, courts, or other public bodies where we are required to do so by law, court order, or for the prevention or detection of fraud or financial crime. Such disclosures are made only to the extent required and where legally permissible.

7.3 Business Transfers

In the event that 555ww2 undergoes a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred as part of that transaction. We will notify affected players of any such transfer and of any changes to the terms of this Privacy Policy that result from it.

8 Cookies & Tracking Technologies

555ww2 uses cookies and similar tracking technologies on the Platform to ensure correct functionality, improve user experience, and gather aggregate analytics data. The categories of cookies we use are described below:

• Essential cookies: Required for the Platform to function correctly, including session management, login state, and security tokens. These cookies cannot be disabled without impairing core functionality.
• Functional cookies: Used to remember your preferences, language settings, and display choices to personalise your experience across sessions.
• Analytics cookies: Used to collect aggregated, anonymised information about how players interact with the Platform, including which pages are visited most frequently and how long sessions last. This data is used solely to improve Platform performance.
• Security cookies: Used to detect and prevent fraudulent activity, including suspicious login attempts and unusual betting patterns.

You may manage or disable non-essential cookies through your browser settings. Please note that disabling cookies may affect certain features of the Platform. 555ww2 does not use third-party advertising cookies or permit external ad networks to place tracking cookies on the Platform.

9 Data Security

555ww2 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. Our security infrastructure includes:

• 256-bit SSL/TLS encryption for all data transmitted between your device and 555ww2.app
• Encryption of sensitive data at rest, including financial records and identity documents
• Multi-factor authentication options for player accounts
• Continuous monitoring for suspicious access patterns and intrusion attempts
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis
• Regular security audits and vulnerability assessments of our systems and infrastructure
• Secure data centres with physical access controls and environmental safeguards

While 555ww2 takes every reasonable precaution to protect your data, no internet-based platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 555ww2 will notify affected players without undue delay and in accordance with applicable legal requirements. You are encouraged to use a strong, unique password for your 555ww2 account and to notify us immediately at [email protected] if you suspect any unauthorised access.

10 Data Retention

555ww2 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, as set out in this Privacy Policy, or as required by applicable law. The following retention guidelines apply:

• Active account data: Retained for the duration of your account's active status and for a minimum period of five (5) years following account closure, to meet anti-money laundering and legal record-keeping obligations.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, in accordance with financial record-keeping requirements.
• KYC and verification documents: Retained for a minimum of five (5) years following account closure or the completion of the KYC process, whichever is later.
• Customer support communications: Retained for up to three (3) years following the resolution of the relevant support request.
• Marketing preference records: Retained until you withdraw consent or for three (3) years following your last interaction with a promotional communication, whichever is earlier.
• Technical and usage logs: Retained for up to twelve (12) months, after which they are anonymised or deleted.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised so that it can no longer be associated with you as an individual.

11 Your Rights Over Your Data

As a player on the 555ww2 Platform, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Privacy Rights Request". We will respond within 30 days of receiving a valid request.

• Right of access: You have the right to request a copy of the personal data that 555ww2 holds about you, along with information about how it is being used.
• Right to rectification: You have the right to request that inaccurate or incomplete personal data held about you be corrected or completed without undue delay.
• Right to erasure: In certain circumstances, you have the right to request that your personal data be deleted. This right is subject to limitations where retention is required by law or for legitimate legal defence purposes.
• Right to restriction of processing: You have the right to request that we restrict the processing of your personal data in specific circumstances — for example, while the accuracy of data you have contested is being verified.
• Right to data portability: Where processing is based on your consent or on a contract, you have the right to receive the personal data you have provided to us in a structured, commonly used, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out before the withdrawal.
• Right to object to marketing: You have the right to object to the processing of your personal data for direct marketing purposes at any time. Once you object, we will cease such processing immediately.

12 Children's Privacy

The 555ww2 Platform is strictly intended for adults aged 18 years and over. 555ww2 does not knowingly collect, process, or store personal data from individuals under the age of 18. Age verification is a mandatory step in our account registration and KYC processes precisely to enforce this restriction.

If we become aware that we have inadvertently collected personal data from a person under the age of 18, we will take immediate steps to delete that data and permanently close the associated account. Any winnings generated on such an account will be forfeited and deposits returned at our sole discretion, consistent with our Terms & Conditions. If you are a parent or guardian and believe that your child has registered an account on 555ww2.app, please contact us immediately at [email protected].

13 Third-Party Services & Links

The 555ww2 Platform integrates third-party game content from providers including Evolution Gaming, Pragmatic Play, Microgaming, NetEnt, Spribe, and Ezugi. When you access these games, limited technical and gameplay data may be transmitted to those providers for the purpose of delivering the game experience and maintaining game integrity. These providers operate under their own privacy and data protection frameworks and are contractually bound to protect data received from 555ww2 players.

555ww2 is not responsible for the privacy practices of any third-party game provider, payment processor, or any external website that may be referenced on the Platform. We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of 555ww2.

14 Changes to This Privacy Policy

555ww2 reserves the right to update or amend this Privacy Policy at any time. Where material changes are made — particularly those that affect how we use your personal data or the rights available to you — we will notify registered players by email prior to the changes taking effect, where practicable. For non-material updates, the revised Policy will be published on this page with an updated effective date and no further notice will be given.

Your continued use of the 555ww2 Platform following the publication of a revised Privacy Policy constitutes your acknowledgement of the changes. We encourage you to review this page periodically to stay informed about how we protect your data. If you disagree with any material change to this Policy, you may close your account by contacting [email protected].

15 Contact Us

For all privacy-related enquiries, data subject rights requests, or concerns about how 555ww2 handles your personal data, please contact our support team using the details below. All privacy enquiries are treated with strict confidentiality and handled by our dedicated data privacy team.

Email: [email protected]

Subject line for privacy requests: Privacy Rights Request

Response time: We aim to acknowledge all privacy enquiries within 5 business days and resolve them within 30 calendar days (Bangladesh Standard Time, UTC+6).

Support hours: 24 hours a day, 7 days a week, 365 days a year.